Whistl and Toca Social Outsourcing Contact Centre Partnership of the Year
Whistl and Toca Social won Gold at the UK Contact Centre Forum Awards held on 4 November. The joint winners were accredited in the Contact Centre Outsourcing Partnership of the Year category beating off competition from a strong list of nominees.
Whistl won the award by demonstrating a clear understanding of the business aims, challenges, and objectives of Toca Social and has consistently met or exceeded its customer experience targets.
Whistl's team of contact centre agents support Toca with their customer service support needs, acting as an extension of the business. Whistl manages in excess of 850 interactions per week, to provide a seamless service to Toca Guests.
Who are Toca Social
TOCA Social is the world's first interactive football and dining experience, located in London's O2 Toca combines immersive gaming with world-class food and drink.
Our success re-enforces the tremendous work the contact centre team does on behalf of our customersChristine Bryant | Contact Centre General Manager | Whistl
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